Help
Shipping & Returns
Tracked delivery across Singapore, and a straight answer on what happens if something’s wrong.
Cost
$4 flat
Free on orders over $60.
Delivery
2–4 days
Business days, tracked, after we pack.
Where
Singapore
Only, for now.
How it ships
Orders are packed by hand within 1–2 business days and sent tracked (SingPost SmartPac or similar). You’ll get a tracking number by email. We don’t ship on weekends or public holidays.
Returns
For hygiene reasons we can’t accept returns on opened cosmetics. But if something’s wrong, we’ll fix it. If your order arrives faulty, damaged in transit, or we sent the wrong thing, email us within 7 days of delivery with a photo — replacement or refund, your choice.
Not sure about a shade?
Ask us before you order — we’d rather help you pick than have you stuck with the wrong thing. Get in touch.